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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


July 31, 2023

5  out of  5 rating by supernova1327
"All agents are very helpful and friendly. Angela went above and beyond to reach out and to make sure I was taken care of and saw that my claims were handled with priority. My appreciation goes out to all the agents there."

Michael Woody

July 28, 2023

5  out of  5 rating by Michael Woody
"I have been a State Farm customer for many years. Since moving to Kingsport, Bill Lawson's team has been excellent. While we met Bill, and appreciate him, Angela Paskus has been my primary contact. What do I love about Angela? Prompt, professional, thoughtful, and consultive are just a few of the things that come to mind. I have only been in the office twice: one to transfer our policies and then when we closed on our home. Never has this office failed to set a timeframe and deliver their best to me when promised. From a cost perspective, State Farm is very competitive, but when you need them they are there. Recently, my son had an accident and the office handled everything for us except for the customary calls with the central processing area. Since coming to them I have expanded my coverage because I believe in the value of what I get from them. Nothing but positive because they, especially, Angela, has earned it."

James Shipley

July 15, 2023

5  out of  5 rating by James Shipley
"Such an amazing place and very friendly service. More like a family than a business."


June 26, 2023

5  out of  5 rating by Katrina
"Awesome people who really care about their clients. They are always extremely helpful and knowledgeable. Definitely recommend!"

jeff martin

May 19, 2023

5  out of  5 rating by jeff martin
"This place ROCKS!!! Linda did an amazing job. Saved us a ton on green!"

Jessika Rauschkolb

May 4, 2023

5  out of  5 rating by Jessika Rauschkolb
"The best insurance company I have ever worled with. They truly care and help any way possible."

Kim Collins

April 22, 2023

5  out of  5 rating by Kim Collins
"Great agency, They went above and beyond with an issue I had following an accident. Wonderful people to work with."

victor Hoffman

March 29, 2023

5  out of  5 rating by victor Hoffman
"Good on detail"

Jared Glover

February 9, 2023

5  out of  5 rating by Jared Glover
"Great agency, I truly feel they do everything they can to help. They are always very pleasant to talk to and make you feel like you are lifelong friends."

Roger Adams

September 29, 2022

1  out of  5 rating by Roger Adams
"The firm was good, but State Farm sucks!"

Marieta Wolf

September 25, 2022

4  out of  5 rating by Marieta Wolf
"They are very helpful with everything"

Mary Sluder

June 12, 2022

5  out of  5 rating by Mary Sluder
"These folks are like family. They're always taken care of any issue in a timely manner. Highly recommend!"

David Teague

January 4, 2021

5  out of  5 rating by David Teague
"Been with State Farm for 35+ years,,,always reasonably priced insurance without that annoying lizard with a british accent...."

James Jones

July 25, 2020

5  out of  5 rating by James Jones
"Friendly staff always helps!"

Mike W

May 29, 2020

5  out of  5 rating by Mike W
"Bill Lawson State Farm is the best in Tennessee. Highly Recommend him for any insurance needs!"

David Teague

February 23, 2020

5  out of  5 rating by David Teague
"Great experience as usual,,,very expedient"

James Eldridge

March 2, 2019

5  out of  5 rating by James Eldridge
"Susan is the absolute best agent you can ask for."

William Lawson

March 2, 2016

5  out of  5 rating by William Lawson
"great rates"