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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Todd Overbeek

November 14, 2024

5  out of  5
rating by Todd Overbeek
"I’ve been with State Farm for decades for home and auto. After starting a new business and getting liability and work comp insurance my delight in particularly the office of Bill Lawson in Kingsport is awesome! Linda Wingo you are the epitome of all that an insurance agent/rep etc should be. Keep it up!"
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peter wirt

October 30, 2024

5  out of  5
rating by peter wirt
"What a outstanding bunch of ladies very friendly out going could not ask for better"
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Raid Hhi

October 30, 2024

5  out of  5
rating by Raid Hhi
"I've used them for over 5yrs now. I'd forgotten all about having roadside assistance and had a vehicle of mine towed home. When I turned in some paperwork they not only reminded me that my policy does have this-they fully reimbursed me in the form of a business check. NOT simply a credit towards future insurance payments. I've never had any issues concerning any questions I've asked. They're patient and very thorough. If I could leave additional stars I'd happily do so."
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I H

October 8, 2024

5  out of  5
rating by I H
"I have been with Bill Lawson's for over twenty years. His team is great. Linda Wingo is so active and helped me on several fronts, including finding rental coverage outside our state for my kids while in college. Thank you for good service"
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Katrina Comer

November 21, 2023

5  out of  5
rating by Katrina Comer
"Very sweet and helpful ladies in the office!"
We responded:
"Thank you very much Katrina, it's our pleasure to help when we can! "
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April

September 30, 2023

4  out of  5
rating by April
"Great staff always helpful and friendly"
We responded:
"Thank you so much for the review, we do appreciate you! "
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Michael Woody

July 28, 2023

5  out of  5
rating by Michael Woody
"I have been a State Farm customer for many years. Since moving to Kingsport, Bill Lawson's team has been excellent. While we met Bill, and appreciate him, Angela Paskus has been my primary contact. What do I love about Angela? Prompt, professional, thoughtful, and consultive are just a few of the things that come to mind. I have only been in the office twice: one to transfer our policies and then when we closed on our home. Never has this office failed to set a timeframe and deliver their best to me when promised. From a cost perspective, State Farm is very competitive, but when you need them they are there. Recently, my son had an accident and the office handled everything for us except for the customary calls with the central processing area. Since coming to them I have expanded my coverage because I believe in the value of what I get from them. Nothing but positive because they, especially, Angela, has earned it."
We responded:
"Michael, it's wonderful to hear my staff is on top of things for our customers. We appreciate Angela as much as you, as well as the rest of our team. Thank you for your review and we look forward to working with you for years and years. "
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jeff martin

May 19, 2023

5  out of  5
rating by jeff martin
"This place ROCKS!!! Linda did an amazing job. Saved us a ton on green!"
We responded:
"Thank you Jeff! I'm very happy to hear you had a great experience with our office! "
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Kim Collins

April 22, 2023

5  out of  5
rating by Kim Collins
"Great agency, They went above and beyond with an issue I had following an accident. Wonderful people to work with."
We responded:
"Kim, thank you for your kind comment! It's always a pleasure working with you and assisting with the needs of our customers. "
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Jared Glover

February 9, 2023

5  out of  5
rating by Jared Glover
"Great agency, I truly feel they do everything they can to help. They are always very pleasant to talk to and make you feel like you are lifelong friends."
We responded:
"Thanks for the kind words, Jared. I am glad we were able to make assisting you with your insurance needs such a positive experience! We appreciate you very much! "
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Marieta Wolf

September 25, 2022

4  out of  5
rating by Marieta Wolf
"They are very helpful with everything"
We responded:
"Thank you Marieta for your kind words. We appreciate you and your business very much! "
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David Teague

January 4, 2021

5  out of  5
rating by David Teague
"Been with State Farm for 35+ years,,,always reasonably priced insurance without that annoying lizard with a british accent...."